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Privacy Policy

KLG Management
Registered Address: 2 Wightman Road, Barwell, Leicester, England, LE9 8AT
Contact: info@klgmanagement.co.uk

1. Introduction

This Privacy Policy explains how KLG Management Ltd ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you visit or interact with our website. We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant UK data protection laws.

By using our website, you agree to the practices described in this policy.

2. Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Company details

  • Information submitted through contact forms

  • Any communication you send to us

2.2 Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time and date of visits

  • Referring website

  • Cookies and tracking data (see Section 9)

2.3 Information from Third Parties

We may receive personal data from:

  • Analytics providers

  • Advertising partners

  • Social media platforms (if you interact with our content)

3. How We Use Your Personal Data

We process your data for the following purposes:

  • Responding to enquiries or requests submitted via our website

  • Providing services you request

  • Improving our website and user experience

  • Marketing and communication (where lawful)

  • Analysing website usage and performance

  • Maintaining security and preventing fraud

  • Complying with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following legal bases:

  • Contract: When processing is necessary to perform a contract or respond to your requests.

  • Legitimate Interests: For business and website improvement, fraud prevention, and direct marketing.

  • Consent: For optional cookies, newsletters, or marketing communications.

  • Legal Obligation: Where required by law, regulation, or court order.

5. How We Share Your Data

We may share your data with:

  • Trusted service providers (e.g., hosting, analytics, email services)

  • Professional advisers (e.g., legal, accounting)

  • Regulatory authorities where legally required

  • Third parties in the event of a business transfer (e.g., merger, acquisition)

We never sell your personal data.

6. International Transfers

Some of our service providers may be located outside the UK. When transferring personal data internationally, we ensure appropriate safeguards are in place, such as:

  • UK GDPR adequacy decisions

  • Standard Contractual Clauses (SCCs)

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or reporting obligations. Retention periods vary depending on the type of data and the specific purpose.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Erase your data (in certain circumstances)

  • Restrict or object to processing

  • Data portability where applicable

  • Withdraw consent at any time where processing relies on consent

To exercise these rights, contact us using the details provided above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://www.ico.org.uk/

9. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Analyse website performance and visitor behaviour

  • Support security features

  • Enable certain website features

You can control or delete cookies through your browser settings. For more details, see our separate Cookie Policy (available upon request).

10. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss or theft

  • Unlawful processing

  • Accidental destruction or damage

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.

11. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before providing any personal data.

12. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website constitutes acceptance of the revised policy.

14. Contact Us

For questions about this Privacy Policy or your personal data rights, please contact:

KLG Management Ltd
Address: 2 Wightman Road, Barwell, Leicester, England, LE9 8AT
Email: info@klgmanagement.co.uk

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